Problems with quality and disrespecting customer.

I would like to express my complete disappointment and shock from their products quality and the disrespect to customer demonstrated. We bought a few leather pieces including 2 ottomans. I strongly suggest you do not trust on what they show in the showrooms. They do not deliver same quality and completely do not care for fulfilling advertised promises ones you have payed. One of the ottomans was delivered stained on the top - obviously sprayed with kind of ink or similar chemical. Sales person gave ridiculous explanation for tick bits but seas he can not help and according to the company policy I must log a online query. Since then no answer, no contact or any response. They were pushy and polite till get thens of thousands of rands and disappeared completely after that. Do yourself a favour, do not by from people not delivering high quality as advertised and promised and disrespecting customers.