Poor Service

I went to the Leather Gallery store in Crescent at Umhlanga on Sunday 22 November 2020, met the sales guy Perfect and decided to buy two 3 seater recliner Cairo, I asked Perfect if the item may have been on a black Friday deal and he said it was not, l then asked if the price will remain at R17,100 each and he said it will not increase, I said to him that l will order the two units in December as l would be paying cash. I then called Perfect on 1 December to find out if there was stock available, Perfect informed me that the price had gone up and was selling at R19,500, this is a 14% increase on the R17,100, this l feel is unreasonable, l asked Perfect to check with his seniors on the price and he called back and said the price is fixed at R19,500. I have subsequently tried contacting Greg Parry on the head office number and left an urgent message as at yesterday 3 December, he has not called me back. I seriously question the service delivery of Leather Gallery and thus far do not have any faith in them as a business.