Poor customer service

Good day Philile,  We sincerely apologise for the inconvenience you experienced.  Our leather furniture items are a great investment piece for your home, and as such it is vital that they are properly cared for and maintained. At Leather Gallery, we explain in full detail how to properly care for and maintain your leather sofas.  All of our leather sofas and recliners are crafted from the finest quality genuine leathers. Leather is much like our own skin and needs to be properly looked after and maintained to ensure it stays looking and feeling hydrated and supple. We have an expertly formulated leather maintenance range which we recommend that you exclusively use to clean and condition your leather furniture. When we hear that leather sofas are starting to show a pinkish colour it suggests that harmful chemicals have been used on the leather, which in turn damages the quality of the leather, as well as affects the colouring.  We apologise for the inconvenience that was caused and trust that the recommended leather care and maintenance products are used from now on to assist with cleaning and conditioning your Leather Sofa Suite. Kind regards,Customer Care