Leather Gallery Richards Bay Shocker!!!

Absolutely shocking service from Verishka and Praveen at the Richards Bay Leather Gallery. They had a special for a coffee table. My wife went in and paid the deposit, came home and I settled the full balance immediately as we were promised to receive the item by the end of the week with the truck coming through. Then when the delivery didn't happen on the date, we queried what the progress was and told we would now have to wait between 4 and 6 weeks to get the item. In the meantime, I got smses and got told to pay an additional R1099.00. Verishka sent us apology emails from her personal gmail account stating she would get it sorted out and that we didn't need to pay this R1099.00 as it was her mistake and she would sort it out. Then a few days later told us she can't and we need to pay it and add insult to injury still wait a few more weeks. By then about 3 weeks went by and said to rather refund us which is now about 2 weeks ago and they still not paying me back the full amount and lots of excuses. I will never set foot in a Leather Gallery again and we were going to spend a lot of money buying all new furniture since our renovation.