Disgusting horrible service ever

It was on the 30 of July Tuesday 2024 when I bought sofa couches at leather gallery spring field. I ask my sales man if they can deliver it on Thursday. He told me they can’t because they have to wait money to be clear. I decided to make immediate payment. Then I can able to find my delivery on Thursday.

I wait Thursday to weekend until Jesus comes. No update nothing. Unless if call them. They will keep changing different people on the different people on the fone. Every one comes with different propaganda By the following week I told them to cancel that order and refund my money back. Also there it was an issue. The lady called mbhali will call me after she will keep me on hold for 2hrs on the phone until I drop off that phone.

That second week on Friday around 20:00pm I received a call phone call for leather gallery delivery. A guy told me he delivered my stuff. I told him to go back with that sofa. I need my money. Special at this time of night what kind of delivery.

Same mbhali in the following day call me comes with their propaganda they will to cancel delivery fee and give voucher for their products. I told her I need my money back. I can go to the other shops UFO or VIBES. Finally they end up delivered it. By that time they busy want me to sign their paperwork that says all items are on the good condition. I them I need time to check properly if everything is ok.The other couch for 2 was damaged. I updated them. And they keep saying they will come to pick it up. Also there it takes several days. To get my refund for that delivery fee It was a war to get my money back, I had to go to their warehouse. Now when I was cleaning the couches I noticed small damages that are not visible from far, which could be from poor handling of the couches or they gave me a returned product

It’s shame to see to big company like leather gallery having poor service, what I paid for is not what I received. If wanted poor quality and service I would have gone to China Shop All I want is my money back or Delivery the service I paid for or else I will come to your offices with media. Trust me I will make you trend, I will let the whole world know about the your poor quality and service delivery. I wonder how many people have received this kind of horrible service and quality. I am sure a lot will come out