PD
Patronella D
1 reviews | Active since Jun 2016
06 Apr 2022, 16:45
Bad Service
I'm receiving a bad customer service from such a reputable furniture company. I bought louvre Antique Coffee side Table on the 31st January 2022. It was delivered broken, I notified the agent and the table was collected. Upon numerous emails, calls and whatsApp messages, I havent received any response from anyone to date. All I'm asking for is to be reimbursed, as it seems no one knows what to do to resolve this matter.
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Replies (1)
Leather Gallery's replyOfficial
27 May 2022, 16:54Good Day Patronella,
We sincerely apologize for the inconvenience experienced.
We are terribly sorry for the lack of communication on our side and assure you that it will not happen again. Your Sales assistant has confirmed that you have received your stock and that you are happy with the replacement. We appreciate your patience and support, please accept our apologies for the inconvenience caused.
Regards,
Customer Care
We sincerely apologize for the inconvenience experienced.
We are terribly sorry for the lack of communication on our side and assure you that it will not happen again. Your Sales assistant has confirmed that you have received your stock and that you are happy with the replacement. We appreciate your patience and support, please accept our apologies for the inconvenience caused.
Regards,
Customer Care
Leather Gallery's reply27 May 2022, 16:54
Official
Good Day Patronella,
We sincerely apologize for the inconvenience experienced.
We are terribly sorry for the lack of communication on our side and assure you that it will not happen again. Your Sales assistant has confirmed that you have received your stock and that you are happy with the replacement. We appreciate your patience and support, please accept our apologies for the inconvenience caused.
Regards,
Customer Care
We sincerely apologize for the inconvenience experienced.
We are terribly sorry for the lack of communication on our side and assure you that it will not happen again. Your Sales assistant has confirmed that you have received your stock and that you are happy with the replacement. We appreciate your patience and support, please accept our apologies for the inconvenience caused.
Regards,
Customer Care