LT
Lebo T
1 reviews | Active since Jul 2022
19 Jul 2022, 19:01
Bad service at Leather Gallery
Product Name :Waldorf coffee table Product Colour ::White
DISAPPOINTED WITH THE SERVICE!!! I emailed my complaint on 7 May 2020 about the discolouration of the table, its been 2 months and they still haven’t delivered the promise of replacing the table.
I want my money back!
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Replies (2)LT
Lebo T's updateReviewer Update
29 Jul 2022, 20:52The Head office contacted me and i received a refund.
LT
Lebo T's update29 Jul 2022, 20:52
Reviewer Update
The Head office contacted me and i received a refund.
Leather Gallery's replyOfficial
15 Aug 2022, 11:08Good Morning Lebo,
We sincerely apologise for the inconvenience you experienced. We always strive to assist our customers in any way possible, unfortunately there was no stock to replace your coffee table with and the new stock was only due to arrive in July which you declined. Once again, we are sincerely sorry for the inconvenience caused and we hope that you would consider us again for your next home furniture purchase and we are confident that your next experience with us will be a positive one.
Kind Regards,
Customer Care
We sincerely apologise for the inconvenience you experienced. We always strive to assist our customers in any way possible, unfortunately there was no stock to replace your coffee table with and the new stock was only due to arrive in July which you declined. Once again, we are sincerely sorry for the inconvenience caused and we hope that you would consider us again for your next home furniture purchase and we are confident that your next experience with us will be a positive one.
Kind Regards,
Customer Care
Leather Gallery's reply15 Aug 2022, 11:08
Official
Good Morning Lebo,
We sincerely apologise for the inconvenience you experienced. We always strive to assist our customers in any way possible, unfortunately there was no stock to replace your coffee table with and the new stock was only due to arrive in July which you declined. Once again, we are sincerely sorry for the inconvenience caused and we hope that you would consider us again for your next home furniture purchase and we are confident that your next experience with us will be a positive one.
Kind Regards,
Customer Care
We sincerely apologise for the inconvenience you experienced. We always strive to assist our customers in any way possible, unfortunately there was no stock to replace your coffee table with and the new stock was only due to arrive in July which you declined. Once again, we are sincerely sorry for the inconvenience caused and we hope that you would consider us again for your next home furniture purchase and we are confident that your next experience with us will be a positive one.
Kind Regards,
Customer Care