Poor service and lack of response from learn to trade

I paid a deposit of R10 000 which part of a course total of R24 999 ,on the 4th of October. Due to personal commitments I decided to cancel the enrollment with a view to re-registering with the same company in future. I requested them to return my funds within 5 days of paying per their T&C's at the back of the agreement, where they state they will refund me within 30 to 60 days. Learn to Trade eventually confirmed via email that they would refund me first within 30 days, then it was another 30 days to accommodate those that cancelled before me. Close to the end of the 60 day period they confirmed that I would be refunded by their finance department. Payment has not happened and we are now on the 6 December 2019 . I kept the correspondence going until the last day of November. I have been very patient and civil but this is now beyond the ridiculous. The told me on 31 October 2019 already that the refund had been loaded and was ready for processing. The 60 days has now passed and I have still not been refunded. This is theft and I intend opening a case with the police and laying a complaint in accordance with remedies available through the Consumer Protection Act, costs of which will be for Learn to Trades account. Any other suggestions on how to deal with this matter is welcome.