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Paul M

1 reviews | Active since Mar 2017

28 Jul 2026, 16:49

Leapfrog Property Group Roodepoort

What another major disappointment? After being extremely disappointed with other agents in the Krugersdorp/Roodepoort area I was told to try Leapfrog Property Group, Unit 3 Willow View Office Park, Ruimsig. I could not get any agents in the area to even phone me back with regards rental properties. I phoned their office & spoke to a very nice lady, Tanya. I explained what I had been experiencing with other agents & she assured me, Karen would certainly help me. I phoned Karen, but she did not answer. I did leave a message when the voice mail picked up. I also send an whattsapp message with all my details at around 10:00 am. When I had not even had the courtesy of any reply by 16:00, I decided to phone Tanya again. The phone was answered by a man, who a little later in the conversation I was told he was the owner/franchisee. I explained the situation to him & he showed NO interest what so ever. He said the rental market was so busy & dynamic they didn't have time to help anyone. I must look on a website & then phone the agent. I was flabbergasted at the total lack of helpfulness. He just wasn't interested & asked me if I wanted him to change his whole business model to help me. I eventually put the phone down as I could not take the aggressive & unhelpful attitude. I would certainly NEVER recommend this company.

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Replies (1)
Leapfrog Property Group
Leapfrog Property Group's reply31 Jul 2026, 13:04
Official
Thank you for your email.  We have reported this to our Head Office who is currently busy investigating the matter. We will revert.