1 reviews | Active since Apr 2011
empty promises and no grounds to withhold my deposit.
Exit inspection don 8 days ago. No pre-inspection done in new unit after owners moved my belonging to another unit without consultation. (Previous unit I did a pre-inspection, new unit I was forced to take, due to other unit not having a shower for about a month). When they changed the rent without proper warning or consultation I gave notice and after giving notice now owner claims for damages. Leapfrog claim they know the laws and regulations, but they are not acting like it, by pushing the rent up by more than 10% in less than a year of renting, by withholding the deposit, because their client claims for damages for which there is no proof. If there is no claim from the owners due their ignorance of the laws and regulations for landlords (not holding a pre-inspection with myself present), then my deposit with interest should be returned within 7 day as stipulated... Trying to claim against the deposit without proper grounds should be stopped by Leapfrog Property Group, as this place them in a bad light. I will personally not want to deal with Leapfrog in the future as this could have been resolved today if I was called as promised.
No pre-inspection done as per your response below. How can any claims be entertained if no record of the before is presented. On the exit inspection, no damaged linen or dirty carpets etc. was noted by myself, lessor or agent.
Claims as listed below, once again doesn't add up to what was ultimately deducted for. E.g. in your response you made it clear damaged linen. a Table cloth of R423 was claimed for. Till today I haven't seen any damaged goods that you claim for.
Will present the facts to the correct agency to do full blown investigation into this matter.
No pre-inspection done as per your response below. How can any claims be entertained if no record of the before is presented. On the exit inspection, no damaged linen or dirty carpets etc. was noted by myself, lessor or agent.
Claims as listed below, once again doesn't add up to what was ultimately deducted for. E.g. in your response you made it clear damaged linen. a Table cloth of R423 was claimed for. Till today I haven't seen any damaged goods that you claim for.
Will present the facts to the correct agency to do full blown investigation into this matter.