Inappropriate response.

We discovered a dead beetle in our food while enjoying what we had hoped would be a memorable International Women's Day. We felt it would be in the service providers best interest to advised. After some time the beetle received attention. It was carefully lifted from its resting place and removed and after a few moments we were informed that it was in fact still alive. \ I feel the love at this table"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;825326;812971;17;2;0;1;0;0;2;NULL;NULL;NULL;15/03/08 16:42;15/03/08 15:06;****roach;;;***;Hi, I'm Odette, I was really disappointed in you busy when I did get in one of your buses it did smell like a trash bin! That really bad and the ****roach walking all over the people if a Health inspector get into your buses there will be big trouble so please fumigate your buses once a month and keep it clean!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;240707;742261;27;2;0;0;0;0;2;NULL;NULL;NULL;15/03/08 17:03;15/03/08 15:15;Lost baggage;7,80E+12;;***;When we arrived in Paris our suitcase was missing. Air France Baggage Services informed us it was not loaded at point of departure but that it is currently en-route to Paris and that it will be at our hotel that evening. That afternoon an arrogant customer service agent told me that they do not know where the case is and that I have to wait 48 hours. Initially I was told that me and my wife has 100 Euro per day the case is lost to pay for clothes but then this arrogant agent told us that he decided it is now only 100 Euros for a 5 day period for me only. He also told me that they do not know where the case is and we have to wait. Air France has by far the worst customer service of any supplier I have dealt with. They clearly train their staff to lie and mislead. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;825328;863032;12;2;0;0;0;0;2;NULL;NULL;NULL;15/03/08 17:23;15/03/08 15:39;Bad policy leading to bad service;DN 510 178;Leratong hospital;***;There was shortage of food for patients in the childrens ward. The hospital does not allow parents to bring food for patients. A child of two years had to wait close to an hour after feeding time to get food. The Doctor treating my child is not giving us feed bad on the progress of the child. Apparently the nursing staff can not give us any information about the childs progress besides the doctor. They do not clean the child properly when she messes herself. If the traction is not in place one has to fight to have it fixed otherwise they want to wait until the visiting hour is finished while the child is in pain. Kids get very little food which can not sustain those a little older. The security lady is rude, they also take it that i was negligent which is why daughter broke her leg. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;309330;648;14;2;0;1;0;0;2;NULL;NULL;NULL;15/03/08 17:30;15/03/08 15:45;Bad service;;Abednico;***;I was served by Abednico, he didn't greet me, he didn't ask for my club card, and he didn't ask me if I want a plastic bag or not.<br> This happened today 8 March @ 9.13<br> He also said to me: \you can report me; whether they want a plastic bag or not;etc.<br> I've shared my bad experience with my children and a few friends<br> I hope you take this more serious as your cashier."""