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Tony R

1 reviews | Active since Aug 2016

06 May 2021, 11:36

Bad service from estate agency

I made a booking to review a property with Lead Home The booking was confirmed and I got multiple reminders but when I arrived at the appointment they were not there. When I phoned to sort it out, they told me there is nothing they could do.

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Replies (3)
Leadhome
Leadhome's reply06 May 2021, 14:50
Official
Dear Tony, Thank you for taking our call earlier today. At Leadhome we confirm viewings for all parties to ensure all are aware of the bookings for the day. 
Leadhome
Leadhome's reply06 May 2021, 14:50
Official
On behalf of our seller, on said property, we would like to sincerely apologise for the inconvenience caused by the viewing booked - an oversight that the owner is sincerely apologetic for. We would like to rectify this by offering you another day or time which is convenient for you to come through? 
Leadhome
Leadhome's reply06 May 2021, 14:50
Official
Please let us know if you would be open to this and our team will set up your viewing at your earliest convenience. We Look forward to hearing back from you.