1 reviews | Active since May 2016
absolutely disgusted!
I am absolutely DISGUSTED with the way I have been treated by LeadHome. I was interested in a property and I've contacted the sales rep Lauren Spring numerous times, to no avail after viewing the property.
Her supervisor Harry then contacted me once I brought this up. He emailed me on the 22nd September 2017, an offer to purchase and I rep**** on the 8th of October asking to meet. Yes I do understand that I emailed late, and I did apologise. It is the 23rd of October and I have heard nothing since. I do understand if the property was sold as I did take long to reply, however I would have appreciated if an email or any form of communication was sent to me giving me this information, however I have heard nothing until I contacted them once again today.
I just received a call from Harry who was very rude and abrupt, and when I expressed to him my concern of not getting any feedback, he then proceeded to tell me that I am lying.I'm not sure how LEADHOMES treats their potential clients but I will not accept getting called a **** by ANY one of the staff members.
After expressing my concern regarding him calling me a ****, he raised his voice telling me that it was all my fault ( for what I may add?) I do understand that the home may have gotten sold in the time I took to make an offer, however all I requested was an email letting me know instead of my emails to said rep ignoring me.
I contacted the rep Lauren on the following dates - 11/09/17, 12/09/17, 22/09/17, 17/10/17 and I have heard NOTHING till today.
I'm really disgusted in the way Harry treated me today, I have NEVER been disrespected in this way before and I want to warn people who want to sell their homes, to NEVER GO TO LEADHOMES!!!
