1 reviews | Active since May 2015
Poor customer service
My vehicle was purchased last year at the reputable dealership LE ROUX MOTORS (GM MOTORS) which does not keep promises and have mislead me into purchasing a vehicle with a maintenance / service plan.The Sales man informed me at 60 000 km i should take my vehicle in for a service to be done.I was not informed that the service plan expires in less than a month later. NB -I ***0 KM Less than a month i should do roughly 30 0000 km.IM NOT A FREAKIN SALES REP. Few months later my car is at 60 000km and i went to Hyundai Stryjdom Park .I was advised that my service plan had expired and i was to contact Hyundai customer services and then was told by the manager i should contact Liquid capital.no response from them so i contacted the dealership that sold me the vehicle.After a long deliberation they agreed to do the service.While the vehicle was in for the service, I was told that the brakes needed to be replaced and that there was no maintenance in place, in order for them to replace the brakes it would cost me R 1700.00. Upon contacting the original dealer, I was told that there was never a maintenance plan in place. A day later NO CAR and NO PAYMENT for service done still!!!
