Poor service and no order received.

My last order I placed with Lepetit Decor was in middle July 2023. When I placed my order I was advised that my order wil take up to 2 to 3 weeks to be delivered, which was fine with me. When I enquired about my order in August I was advised once of my producs was not delivered, when I enquired again I was advised products needs to be received from Brits. I was advised on 7 August via whatsapp that I will receive my order before 11 August on 12 August I was advised that my order will be send on 14 August. Since then I have not received any order or tracking No. I have left many Whatsapp messages,missed calls and an email to which I have not received a response.

It is my 1st time ordering from this business and at this stage I feel very disappointed at the service received and will not be ordering from them in future.