Unprofessional conduct of accounts department and unduly listing my name as erratic payer

I have discovered with dismay that this company, Le Morgan listed my name at the credit bureau as an erratic payer who is constantly in arrears. I am disappointed with their false flag, which indicates that my account is regularly in arrears. I don't understand as to why they are misrepresenting my name because they deduct their monies (i.e. R510) religiously for the pots via debit order on a monthly basis?.

There are no issues with collecting any of the instalments and consequently I need them to correct this with a letter to explain this mess that they have created on my name. For instance, if my account was really regularly in arrears, which is clearly not the case here, as it is claimed in their credit bureau listing, then their salespeople wouldn’t be calling me non stop on a monthly basis to entice me with even more products from your store and asserting that I am a good payer.

Any person would not continually call someone who owes them money and try to sell them more products. I am really taken aback with this company creating an unnecessarily bad name that is unwarranted. They know very well I have not constantly missed instalments hence anyone who wants to buy from Le Morgan, must know that they face a risk of being listed unduly. Your urgent attention and favourable action hereto will be greatly appreciated