1 reviews | Active since Jan 2020
Still Broken! Faulty Airfryer Returned Unfixed – Lifetime Warranty Is A Joke
I am beyond frustrated and disappointed with the service I’ve received from Le Morgan.
I bought an airfryer in 2024, and soon after, it started showing an E1 error. I had to keep restarting it just to get it working — highly inconvenient for a supposedly premium product. I reported the issue while it was still under warranty and was told to pay R300 for RAM I was later told by Leroy Ally that the fuse and element had been replaced. I thought the issue was resolved — until I switched it on and saw the exact same error again! Nothing was fixed. I sent video proof via WhatsApp to Leroy, and what did they do? Absolutely nothing. The faulty airfryer was simply returned to me like it was fixed — no solution, no follow-up, no accountabilityLet me remind you: I paid off this airfryer in full before the agreed term, and it came with a “lifetime warranty”. What does that even mean if the product isn’t fixed, and I’m stuck with a broken machine? This whole process has been a waste of my time, money, and patience.I want a full replacement or a refund, not empty promises. I regret buying from Le Morgan and will not recommend your brand to anyone unless this is resolved — properly
