Poor After Care service

I bought le Morgan's products which included a cordless iron from one of Le Morgan's sales agent. When I opened the items, I realized they delivered the wrong iron. I reported this on Tuesday. No one from the head office has called me. When I reported it on their FB page, they kept sending me from pillar to post and blocked me from their page. This is a very expensive iron and I don't want it. Le Morgan's after care service sucks!!!