No warrenty agreement from le morgan

We bought set pots R16999. After 1 month had smaal scratch in the non stick we used only plastic s****s and soft cloth to was. I spoke to the manager he said they can replace I need put in original boxes as I did and he said they will collect and check it I was apset and want cancel the contract he say he can't. I told the manager I will. Pay monthly once this been sorted now they gave me over to attorney. And still everything in boxes by me. If I correct since March I wait for them. As I told him signal bad where we stay if u can't get hold of me send email with u info and I contact u.