KM
Keoagile M

1 reviews | Active since Nov 2023

08 Oct 2025, 12:05

LeMorgan

I bought cast iron pots and they are chipped at the bottom, soon as I reported to them ,they just give me a run around sending me from pillar to post.They even stop calling me about their new promotions. They gave me a WhatsApp customer care number but I have yet to get a reply from them. I'm really dissatisfied and disappointed with they're service. I pay on account and still paying every month but service is trash, it's not fair that I didn't get what I was promised and still have to pay every month. They are making me not to trust online or tele marketing sales. Can someone please assist me.

0
Replies (3)
Le Morgan
Le Morgan's reply08 Oct 2025, 13:32
Official
Good day we will get a consultant to call you .

Best regards,

KM
Keoagile M's update09 Nov 2025, 05:46
Reviewer Update
Good morning, as always the consultant called me on the 10/10/2025 saying that they will send me an SMS with the Link to their WhatsApp. I'm still waiting for the SMS still today, the SMS with the Link I got is for the payment as I didn't pay this month because they don't take their customers seriously
As soon as I started reporting the chips on the posts they even stopped calling for new promotions/deals that they have. I regret buying from them, I should have bought at home choice as they have a physical store in Bloemfontein.
KM
Keoagile M's update09 Jun 2026, 10:17
Reviewer Update
Good morning, how is le Morgan still operating as the best when their customer care is horrible. I'm still waiting for help regarding my pots that I have problems with. I stopped their debit orders and now been handed over, how am I supposed to get my money's worth when they can't help me. Who can help me now. I stopped paying because they stopped trying to help, they just don't care.