LN
Lungile N

1 reviews | Active since Sept 2025

14 Jul 2026, 09:19

Le Morgan demanding a R1300 repair fee when my total contract balance is only R1037

am deeply disgusted by Le Morgan’s customer service. I have been paying every single month since 2024. My air fryer has suddenly gone completely dead and will not power on at all. When I fell for the sales pitch, I was told these products carry a lifetime warranty to justify the extremely expensive price tag.Now, my machine has failed in under 2 years while I am still actively financing it. When I requested my statement, I discovered my remaining balance on the entire contract is only R1,037.41. Yet, Le Morgan’s customer care is demanding that I pay a R1,300 repair fee!It is a complete rip-off and a violation of the Consumer Protection Act to demand a repair fee that is higher than the remaining value of the contract. I have already paid them over R7,300 for a dead machine.

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