GP
Grace P

1 reviews | Active since Jul 2024

27 Jan 2025, 17:05

Horrible customer service

Bought a bedding with Le morgan, used it from 1st of January. On weekend i washed the bedding and the bedding colour washed off completely. I took video and i have pictures to show the colour is washed off. I called and no assistance avail. Im soooo disappointed!! I want my refund, I’m enough with them

0
Replies (4)
Le Morgan
Le Morgan's reply28 Jan 2025, 12:57
Official
Good day according to our records we don't have any information under  this ID No please provide us with  a order number or account number .
Le Morgan
Le Morgan's reply28 Jan 2025, 13:53
Official
Query  in progress .
GP
Grace P's update28 Jan 2025, 14:01
Reviewer Update
I’ll wait for the inspector as mentioned on call before the refund.
GP
Grace P's update01 Apr 2025, 11:44
Reviewer Update
The new bedding that you guys brought is the same! I don’t know if we being sold **** or what. Today i contacted customer service at around 11:11AM, spoke to Loureen and he said there’s a fee we will pay in order for replace