Daylight ******* and poor service

Im very disappointing and disgusted by the service from le morgan and i was warned but beccuse i wanted to make my mom happy i didnt listen...i have been calling them regarding my account which has been accumulating due them even if it twice a month wigivh doesnt make sense and this seems to take place everytime when im bout to close off their accounts. Today alone iv called more then 7 times and no assistance. The last time i spoke to a consultant last week she hd promised to seak to their manager ang get back to me regrding the same issue since she didnt understand what was going on , on my statement. To day my statement comes back with accumulation despite me paying this months instalment. Id never refer anyone to le morgan and i hope we just stop purchases from them.