Bad customer service

They sold me pots and when they had to deliver they told me that i qualify for a laybye so they will deliver when I reach a minimum of R3000 with my installments, by the time i reach that 3k they said they can't deliver when i'm not home than I travelled home to recieve my order than Le Morgan just went quite, no update no nothing. I only find out they they couldn't deliver because of the ict number that they don't have on my system of which they didn't border informing me.

I recently called them telling them that my payment date has changed I asked them to change my debit order date they kept on asking me so many stupid questions the call ended up dropping. When I asked them to cancel this whole purchase now they are telling me about the T&C's which they didnot consider the time they were offering me their pathetic service.