Awful account handling and unprofessional

I bought suitcases from Le Morgan but their accounts department is disappointing. They requested my next-of-kin contact numbers for reference, which I provided, thinking it was in case they could not reach me on my cellphone. I missed their call once, and instead of following up with me or contacting my next of kin, Kedibone called my workplace and sent a threatening email stating that my account had been handed over.

I am shocked because my account has been up to date. The next debit was scheduled for 15 December, which they were supposed to debit, and I was prepared to pay. My usual payment date is the 25th, and it is not even month-end. Calling my workplace as leverage over one missed payment is unacceptable and despicable.

When I called Kedibone, she was rude and had a very disrespectful attitude. Had I known that my workplace would be contacted before any of my family members and that I would be threatened with lawyers without even being three months in arrears, I would never have purchased these suitcases.

Kedibone is rude and does not respect people. Keep calling my workplace Kedibone let's see if they will pay you