HM
Hilda M

1 reviews | Active since Nov 2020

26 Jan 2022, 06:08

Terrible Apartments and Maintainence Services

I rent in one of their apartments (Meredale Heights) and my stay here is extremely terrible and to move out asap. They make false adverti*****ts on their ads, firstl the apartments are too expensive which is not compatible with the environment on its on. They don't maintain their properties, cupboards are falling off, the electricity meter is just too consuming for no good reason the play area for kids looks extremely terrible such that l wouldn't be shocked if a child falls and gets hurt from the so called swings. Not to talk about the pool, since l moved in, they have never even maintained or cleaned the pool nor the the so called chilling area garden chairs are falling off etc its terrible why then advertise something that you don't provide. You get charged for posts and petties etc almost R600 monthly but the question is which stationery or administrative duties are you charged for as they send the statement via email,that's just a ****. People consistently move out for such reasons, including myself as it is kids aren't allowed to play by their terrible looking play area for some reason we don't know then why are we paying so much rent for our kids to look miserable in this place as if they're in jail. I wouldn't recommend someone to even stay here.

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Replies (2)
Le Matt Properties
Le Matt Properties's reply26 Oct 2022, 15:04
Official
S MATHESON IS THE RENTAL AGENT AND LE MATT IS THE COLLECTION AGENT. 2 DIFFERENT COMPANIES. WE ARE NOT RESPONSIBLE FOR YOUR ELECTRICITY USAGE OR COJ RATES.  THE STATEMENTS GET DONE BY S MATHESON AND CHARGE FOR THE MONTHLY RENT, POST & PETTIES R7.50 PLUS SEWER.  LEVIES ARE FOR THE OWNER'S ACCOUNT. IF TOO EXPENSIVE, WHY APPLY AND WHY LET IF YOU SAW THE UNIT AND ACCEPTED IT AND WERE HAPPY AT THE TIME.
Le Matt Properties
Le Matt Properties's reply16 Nov 2022, 11:11
Official
Le Matt Properties is only the letting agent and collection of the monthly rent.  The owner Matheson Properties is liable for the maintenance, the electricity is pre paid and it depends on what you are using and the time duration. The play area is the responsibility of the Body Corporate. Post & petties is R7.50 and the sewer charges are R474 per month plus water usage. The parents are leaving the small children on scooter and children unattended on the common area. You did view the unit before the time, why did you then move in and stay their so long.