CW
Courtnay W

1 reviews | Active since Jul 2012

06 May 2016, 13:59

Wonderful service

I received one of their oven dishes for my wedding as a gift and 3 years later it formed a hairline crack through the one corner. I've always been super careful with my prized dishes so was so sad when this happened. I emailed Le Creuset to ask about their 5 year warranty and they swapped it out for a brand new one! There was no waiting, and all correspondence was positive. Thank you, Le Creuset, for being a diamond in the rough!

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Replies (1)
Le Creuset
Le Creuset's reply06 May 2016, 14:00
Official

Good Afternoon, 

Thank you for the wonderful feedback! We look forward to welcoming you in store again soon!

Kind Regards, 

Le Creuset