JvdW
Jaco van der Walt

1 reviews | Active since Jul 2011

15 May 2015, 11:13

Order fulfilled incorrectly but sorted so quickly!

I ordered some items from [URL Removed] for my wife's Birthday and they arrived on time but when unwrapping the items we found that there was a mixup with the items and also colours. I dropped a mail to [Email Removed] asking what can be done to sort this out....<br> <br> Literally 60 seconds later I get a call and the incorrect item is being collected in the next few days and the correct one is already on its way! Superb service, thankyou Mary!

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Replies (1)
Le Creuset
Le Creuset's reply15 May 2015, 14:28
Official
Hello Torchedqwe,

Thank you for the feedback! We'll be sure to pass this along.

Kind Regards,
Le Creuset