Excellent quality products, backed with Excellent customer service.

I bought a Cerise stove top kettle from Le Creuset earlier this year. Yesterday my domestic worker accidently dropped the lid and the lid sustained a large chip on the one side. I wrote Le Creuset and email and asked whether it is repairable. They rep**** within 2 hours stating that it is repairable, but that they do have an extra FREE lid available which they then offered to send me for FREE. People ask why I buy such expensive kitchen appliances, well this is one of the reasons!