FvdW
Frederik van der Walt
1 reviews | Active since Aug 2011
15 Jul 2020, 09:56
Aramex delivery for le Creuset has a lot of room for improvement
Aramex is having extreme difficulty doing what they do: deliver parcels. For the last two weeks on numerous occasions I've received an sms from them stating that the parcel delivered fro le Creuset will be delivered today. Yesterday I was phoned by le Creuset stating that the parcel will definitely be delivered today (this was at 17h00). Needless to say it never happened. I would recommend that le Creuset uses another service provider.
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Le Creuset's replyOfficial
15 Jul 2020, 15:08Thank you for your query Frederik.
We sincerely apologise for the lack of adequate service received and have escalated your feedback to the highest levels with our service provider, Aramex. Our Online Store Manager will be in touch regarding the delivery of your parcel.
Kind regards,
Michelle
We sincerely apologise for the lack of adequate service received and have escalated your feedback to the highest levels with our service provider, Aramex. Our Online Store Manager will be in touch regarding the delivery of your parcel.
Kind regards,
Michelle
Le Creuset's reply15 Jul 2020, 15:08
Official
Thank you for your query Frederik.
We sincerely apologise for the lack of adequate service received and have escalated your feedback to the highest levels with our service provider, Aramex. Our Online Store Manager will be in touch regarding the delivery of your parcel.
Kind regards,
Michelle
We sincerely apologise for the lack of adequate service received and have escalated your feedback to the highest levels with our service provider, Aramex. Our Online Store Manager will be in touch regarding the delivery of your parcel.
Kind regards,
Michelle