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davy.ingram davy.ingram

1 reviews | Active since Apr 2017

26 Jun 2020, 00:46

Pathetic service and lack of homesty

Website fab, great products. Ordered and paid for 3 bags chocolate covered coffee beans 6th June with 2 to 3 day delivery. It's now 26th and I've finally cancelled the order after various promises of delivery and info and claims of hardship from covid which I allowed. Then today an email with a blatant lie about new covid regulations affecting their process because if specific strict guidelines for their product as it is only cooked at 45 degrees. **** to the wrong person as i work intensively in the food indistry and know the regulations inside out. DONT LIE AND TRY USE A GLOBAL CATASTROPHE TO COVER UP YOUR INABILITY TO FULL FiLL AN ORDER. All I ever asked of you was honesty as to when I would get my order. Amd you chose to lie to me blatantly.

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