******* debit order

My name is Thuleka Dinga. My ID number is ***. I have app**** for a loan online and I have received an email saying that I need to complete some form in order for my application to go through the process.<br> <br> I did not continue with the application. I then received another email saying that I have successfully purchased the Loan Choice SA Convenient Service Package. they told me I was required to send my documents, ID copy, bank statements etc in order for Financial Services Providers to process my application for the complimentary loan finding service/facility included in your purchase of the Loan Choice SA. I was not given any loan but my surprise was that on the 28/11/2015 they have deducted R339.00 from my account.<br> <br> debit details as follows: LCHSA ***K151126 NAEDO DR ***<br> <br> I dont understand why they say i have signed for a package and all i wanted was a loan to pay my debts. My question was how could they debit my account if no loan has been made or debit order authorized or given or with my consent. This is a serious matter because people ask for loans and they still have the audacity to withdraw their last monies. Hello Peter please HELP! :(