Very Dissapointed

<p>After being a client for 3years + and having to actually work for the company I'm receiving terrible service on my very claim with the broker. I constantly have to phone and find oout what is going on. Their e-mails are always down and then they only reply 3days later and after having been told I will be contacted on a Friday for my car to go in for repairs and for the car hire to be arranged we are on the Monday the week after and now I get told that car hire hasn't even been arranged as yet due to myself not giving them feedback on when my car will be going in for repairs.</p> <p> </p> <p>If this is the type of service they give all their clients, it's a wonder their doors are open for business!!</p>