MORE THAN UNSATISFACTORY SERVICE

Good day,

We have a problem, in that our Plotter which cost in the region of R 22k to repair has still not been fixed properly. It keeps coming up with an error message. Has been back to their (Workshop) redelivered, still showed error message, technician managed to rid this, now every time the power goes off back comes the error message.

We have even been asked if we take out the Mainboard and reinstall when error message comes on. Our answer to this is we dont have experience to do this and why should you have to every time plotter comes back on.

We were promised a plotter as good as NEW. Sorry but that did not happen. What do we say to our clients that are waiting on documentation and what about my lost hours of income. Contact details I have are: Tel Nr *** Owner: Rolf ; *** Repair Manager Joggie Blignaut *** Have even mailed Anna Aphane Customer Services. They must either repair this satisfactorily or refund my money in FULL. I cant keep messing around, this is costing me money. For and on behalf of Rodger Hilder. GUILD MOORE & HILDER ***