UN
Una N

1 reviews | Active since Jul 2019

04 Jul 2019, 13:16

Service at Lazarus Motor Centurion

I took in my car for a check up on monday 01 June, was told my rear disks and breakpads are worn off, then i authorised their replacement and paid for them. 3 june im called to say the engine has a oil leak then given a quotation of 18 000. I refused and said i wud return wen i have the money, then later in the afternoon i go pick up my car, the service lady refused dismally so and said i should come pick it up 2moro, for wat reason i dont know.

2day 4 june i get an email in the morning, reading as follows:

From: Juan van Eeden [mailto:***] Sent: Thursday, July 4, 2019 10:47 AM To: 'Malindi Nembambula' Subject: Nembambula new Quote

Morning Mrs Nembambula

Please find attached the Quote and DTC's indicating clearly that the Fault only came up this Morning and was never present before Please let me Know as soon as possible if you need us to order the parts and get the vehicle fixed up.

Regards Juan

What madness is this, why should i pay for a fault that they created, wen i wanted to take the car yesterday and she said no. I want my car back fixed in the condition it came in.

Thank u

0
Replies (2)
Lazarus Motor Company
Lazarus Motor Company's reply05 Jul 2019, 14:44
Official
 Hi Una, it really upsets us to hear that you weren't happy with the service you received.
We strive to turn your concerns into positive experiences.

Please send us an email with your concern to *** and we'll get in touch ASAP.
 
UN
Una N's update08 Jul 2019, 11:11
Reviewer Update
There is no email ad, pls send me to ***