Repeat visits seem to be your thing Lazarus Ford Centurion

<p>To whomever it may concern.<br /> I have had terrible after sales service from Lazarus Ford in Centurion.</p> <p><br /> The only things that they seem to be able to get right first time, is the actual service.</p> <p><br /> I complained about rattles in my Fiesta Titanium when I took it in for its 20 000 km service, which they said they couldn't find anything wrong and left it at that.<br /> During the last two weeks I took my car for its second service, 40 000 km, this time around complaining about the same things and some additional problems. They once again only did the service and said that they did not 'have time' to get to the rest. All of this after I took me vehicle in the day prior to the service, which means the car was there first thing in the morning, yet they only started working on the car at 13:30. Upon collecting my car I noticed how they purposefully avoided some of the issues I had raised, possibly hoping I had just forgotten about it. </p> <p>Somebody from Lazarus Ford Centurion contacted me to ask how my service was, to which I responded with all of my complaints. We then arranged that I would bring my car on a Saturday and have to drive with one of their technicians in the car so that he can hear the rattles. I had to re-book my car and be inconvenienced yet another day. </p> <p>Here I am after just having taken my car in for them to fix the rattles. Which it would seem that they have, thanks goodness for that. But once again, this feeling of accomplishment did not last long as I found out that they had not done anything on the other issues I raised. Surprise, surprise, I have to be inconvenienced once again by taking my car to the dealership so that they can work on it. </p> <p>The employees at Ford clearly underestimating my intelligence, since I dropped my car off the day before (once again), but they only started working on my vehicle at 11;43, which I can prove, yet I still got the, standard by now response of, we didn't have enough time to finish the work on your car. So I wonder who was busy with my car all morning, stopping these people from doing what they needed to. I sure hope it wasn’t just standing there and your employees blatantly lie to their client’s faces.</p> <p>Don't hesitate to contact me if you would like for me to show you the proof that I have.</p> <p>It has also recently come to my attention that the front left tire of my vehicle has been running off on the inside. Please do tell me how my tire can be damaged due to the camber being off, but that it is still within the specifications.</p>