POOR SERVICE DELIVERY

Thank you Lazarus Kia Motors for the use of your courtesy vehicle for just before lockdown whilst my vehicle was in your workshop for repairs. My vehicle was in lockdown until the middle of June 2020. On contacting KIA South Africa I was informed that they were doing essential repairs and that the part for my vehicle was on back order. My husband and I are both essential service workers and was left without a vehicle for most parts of the lockdown. The service I got frm the franchise and KIA SA was poor. I got my vehicle back with the service book missing ( I have to pay R30 for a new one). The components on the steering no longer work( R5000....) to repair, and to many to mention. Thank you Kia,