New cars factory fault

<p>It is with the utmost disgust that i am writing this tonight. About two months ago i bought a new car from Ford Lazarus in Centurion. When the deal started all i have had was bad service from the sales rep selling the wrong car to the F&I negotiating the wrong interest rate. At that stage i made peach with it until problems started with the car's door, i took the car several times back and was told then this is the fault on the door to that. It was confirmed last week that the door needs to be replaced. I then said that i was not happy due to the following: 1 The paint will not be exactly the same, 2 The alignment of the door is not going to be as it was as the door that was fitted was made for the car, 3 If the door is replaced my car's value drop as i will need to disclose this as a disclosable item on the car and should i want to sell the car one day my trade-in value will drop. I have asked for the car to be taken and for me to get a new. As a consumer all I have experience from Ford Lazarus is bad service. I am writing this now to make consumers out there aware of what is happening at Ford Lazarus Centurion, they will make you believe what they want but when it comes to them delivering service it does not happen as it is non-existent. I feel that this is totally unacceptable as no one now wants to take the responsibility and respect my request. Should you ever want to buy a Ford think twice before going to Ford Lazarus Centurion.</p>