1 reviews | Active since Jan 2024
Lazarus Kia - Terrible service and not accepting responsibility
Purchased a car from Kia Lazarus, we are very happy with the car however the customer service is horrific. First they did not have the colour that we wanted, after they found the colour we wanted from another dealership the car had paint chips on the bonnet. We asked them if they could fix this where they proceeded to guilt trip us because it is our fault for wanting that spesific colour (Which they had to get from another dealership). They then did "touch ups" with nail polish (which looks ridiculous btw). We were told by the manager that she would order the proper paint and have the damage fixed and after a month we went back and we were then told that no such promises were made and that they already did the "touch ups" (with nail polish). This place will never see us again.
