Kia Centurion/Lazarus Motor Company Service ****

On the 4 June I had my Kia Picanto Serviced at Kia Centurion/Lazarus Motor Company. My vehicle was not fully serviced and according to Job Card RK013836, none of the filters were replaced and as seen on the given documents my brake fluid should have been replaced but it was left at the given level.

On the 7 June I raised a complaint with Kia and it was handled by Nasiphi Lekota. A week later I received a response saying as this was a special that I have purchased for R2000, none of the above items was to be done. Although stated on the Kia Service Menu and Vehicle condition status report these items were to be replaced, the Service was marked as 100% complete.

The Dealership has failed to maintain my vehicle and has put my family and I at risk by giving me incomplete service that will also reduce the lifespan of my vehicle.