HORRIBLE SERVICE FROM THIS DEALERSHIP!

Horrible service from this dealership! Took my Ranger to the dealership after it went into limb mode. The service consultant did not want to help me, she was too busy enjoying a packet of chips. She instructed me to book my vehicle in at Security. The poor security officer assisted me the best of the lot, although he was not allowed to accept the keys. I had to pay a 50% deposit before they started working on the replacement of the turbo. On the 6th March 2024 the workshop floor manager confirmed that the turbo was stripped, and the intercooler was sent for flushing. However, when I checked the vehicle tracking, the vehicle drove up and down their premises on the 6th and 7th of March. When I wanted to collect my vehicle on the 11th, they were full of excuses, not yet ready as was promised before I paid the deposit. Almost two weeks without finalization. After 20 years as a customer of the Lazarus group, I am leaving them. Cheers