Horrible service and over priced

Took my car , a Mazda CX5, for a service and battery replacement. The quote was quite high nevertheless I gave the go ahead, when I went to collect my vehicle Charmaine Ludeke advised she discounted my invoice, which I was happy. A few days later my battery light come on while driving. I called to find out as according to me the battery was replaced. Just to find out this was not the case and the so called discount Charmaine gave me was actually removing the battery replacement from my invoice. I was annoyed and took my vehicle back and paid for the battery replacement. Didn't even get a sorry from Charmaine for her horrible service. A few months down the line.. i got told I needed to replace my shocks, control arms, etc... Got a quote for parts and labour for about R45k. I went back to Mazda Lazarus Centurion and ask if they could do something to bring the prices down bit as I was a loyal customer them for the past 3 to 4 years and always did my service and maintenance with them. Charmaine L. The service advisor told me the vehicle is old that why the pricing is so high. My car is only 7 years old. It's like they are charging me for a 2024 model. I got pricing for other RMI dealers who were much cheaper and went back to Mazda Centurion to let them know, I got told there's nothing they can do. I eventually proceeded to do the maintenance required @Mazda Hatfield. Who quoted me 50% less thelan Mazda Lazarus Centurion. I am so pleased with the service I received from the Hatfield team. Great service from Cyril and Carina.

I will not take my vehicle back to Lazarus Centurion anytime soon. BAD SERVICE AND OVER PRICED. THEY DONT CARE OF ABOUT CUSTOMERS.