Bad Service at Services

I bought a new Kuga in 2014 and the doors started rattling. The car has been in and out now for the 3rd time because of the rattles on first the driver front door and last week the passenger left door (at the window) as well as the right windscreen wiper. When I fetched the car they said something which smelled like ammoniac was in the windscreen water bottle, replaced the liquid in their because this is what caused the wipers to get stuck. When I received my car, after the eco wash the windscreen was dirtier than when I took it in. When I tested the wipers on Tuesday cleaning the windscreen, the wipers got stuck again and was even worst than previously. I immediately phone Morne, but got no answer on his phone and left a message. No-one returned the call on Wednesday. The afternoon I phoned again, with no answer and did not want to leave a message because Morne does not return any phone calls or emails previously sent to him. I don't think the vehicle was properly looked at and the wipers was surely not checked and only decided that the water bottle was what caused it. I am not happy with the service that you get from Lazarus Ford.