Debt Review Dispute

I have been facing significant difficulties in contacting the owner/manager/lawyers at LawAid to dispute my alleged consent to debt review. On the 2nd of June, I received a call from someone who claimed their objective was to reduce the interest on my home loan. However, upon receiving a document, I discovered that it referred to debt counselling. Without hesitation, I responded immediately to this person on their WhatsApp Business Account, stating my lack of interest and requesting the removal of my details. I also expressed my skepticism towards their services, which emphasized providing interest relief.

This struggle has persisted since I learned, on the 15th of June, that I was listed after a background check was conducted due to my interest in acquiring another property. I have approached the National Credit Regulator (NCR), the Credit Ombudsman, my bank, and LawAid, yet no one has been able to provide a resolution. It is disheartening to have fallen victim to ***** after diligently managing my finances for many years, and I am at a loss as to where to seek assistance.

Unfortunately, the NCR has been unresponsive, and every time I call, I receive the same answer—they are dealing with a backlog. My bank advised me to request a 17.2 reject form from LawAid to initiate the cancellation process, but as previously mentioned, LawAid has not returned any of my calls or bothered to respond to my emails.