BN
Bonolo N
1 reviews | Active since Aug 2013
22 Mar 2023, 11:38
A lot of false promises
They don't communicate or respond to their whatsapp line or emails. I ordered a dining table and waited for 2 months which was so frustrating. I have never dealt with so much dishonesty. Even my refund was a hassle fortunately I ordered through layup and they assisted me with the refund. If it wasn't for LayUp I doubt I would have received my refund
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Lavish Nest's replyOfficial
28 Mar 2023, 16:04Dear Bonolo,
I hope this message finds you well. We would like to apologize for the negative experience you had with our company. I understand that the delay in receiving your dining table was frustrating, and I am truly sorry for any inconvenience this caused you.
While we did our best to communicate with you throughout the process, it's clear that we fell short of your expectations. We take all feedback seriously, and we are working to improve our systems so that this doesn't happen again in the future.
In regards to your refund, I'm glad that LayUp was able to assist with the process. We take full responsibility for any issues that arose during your transaction, and we want to make things right. If there is anything else we can do to make up for the delay or the miscommunication, please let us know.
At Lavish Nest, our customers are our top priority, and we strive to provide exceptional service and products. We appreciate your feedback, and we hope that you will consider giving us another chance to earn your business in the future.
Best regards,
Sasha Barnard
Lavish Nest
I hope this message finds you well. We would like to apologize for the negative experience you had with our company. I understand that the delay in receiving your dining table was frustrating, and I am truly sorry for any inconvenience this caused you.
While we did our best to communicate with you throughout the process, it's clear that we fell short of your expectations. We take all feedback seriously, and we are working to improve our systems so that this doesn't happen again in the future.
In regards to your refund, I'm glad that LayUp was able to assist with the process. We take full responsibility for any issues that arose during your transaction, and we want to make things right. If there is anything else we can do to make up for the delay or the miscommunication, please let us know.
At Lavish Nest, our customers are our top priority, and we strive to provide exceptional service and products. We appreciate your feedback, and we hope that you will consider giving us another chance to earn your business in the future.
Best regards,
Sasha Barnard
Lavish Nest
Lavish Nest's reply28 Mar 2023, 16:04
Official
Dear Bonolo,
I hope this message finds you well. We would like to apologize for the negative experience you had with our company. I understand that the delay in receiving your dining table was frustrating, and I am truly sorry for any inconvenience this caused you.
While we did our best to communicate with you throughout the process, it's clear that we fell short of your expectations. We take all feedback seriously, and we are working to improve our systems so that this doesn't happen again in the future.
In regards to your refund, I'm glad that LayUp was able to assist with the process. We take full responsibility for any issues that arose during your transaction, and we want to make things right. If there is anything else we can do to make up for the delay or the miscommunication, please let us know.
At Lavish Nest, our customers are our top priority, and we strive to provide exceptional service and products. We appreciate your feedback, and we hope that you will consider giving us another chance to earn your business in the future.
Best regards,
Sasha Barnard
Lavish Nest
I hope this message finds you well. We would like to apologize for the negative experience you had with our company. I understand that the delay in receiving your dining table was frustrating, and I am truly sorry for any inconvenience this caused you.
While we did our best to communicate with you throughout the process, it's clear that we fell short of your expectations. We take all feedback seriously, and we are working to improve our systems so that this doesn't happen again in the future.
In regards to your refund, I'm glad that LayUp was able to assist with the process. We take full responsibility for any issues that arose during your transaction, and we want to make things right. If there is anything else we can do to make up for the delay or the miscommunication, please let us know.
At Lavish Nest, our customers are our top priority, and we strive to provide exceptional service and products. We appreciate your feedback, and we hope that you will consider giving us another chance to earn your business in the future.
Best regards,
Sasha Barnard
Lavish Nest