1 reviews | Active since May 2017
What a disappointment
How sad to find Lavana Spa treat working class clients so poorly. After being a Sorbet client for over 7 years, I decided to give Lavana a try, the Spa looks so inviting! From the moment I arrived I felt like I was intruding! My the****** didn't bother tointroduce herself, just grunted at me, saying "choose a colour". At one point she just disappeared halfway through my pedicure for at least 5 minutes while I stared at the walls and watched the other clients, wondering if she was ever going to return. I wasn't even offered a glass of water. My the****** never said a single word to me throughout. Everything was done with minimal effort or interest. I had to wonder if it had something to do with the fact that I was neither foreign nor one of the wealthy, Range Rover driving, darker skinned, home executives that seem to be the order of the day. The delightful American lady next to me was being openly fawned over, no doubt her the****** was aiming for a large foreign currency tip. The Range Rover driving lady was sipping a coffee and the beautiful, dark skinned lady to my right was also having attention lavished on her to the point of patronising! I have never felt so uncomfortable or wanted to leave in such a hurry. I will be going back to Sorbet where regular, middle class, working girls are made to feel welcome.
