NEVER use this service!!!
What a nightmare to deal with these guys. Used their service once - stopped as the detergent gave me a sick headache ... Been trying to get my refund based on their 100% Satisfaction Guaranteed motto for almost TWO months. It's like talking to a brick wall. The guys on the WhatsApp line say all the right things but do nothing. Tried to send a WhatsApp today ... I fear I've been blocked!! Use this service at your own risk ... Don't say you weren't warned!!!
Helpful (0)
Replies (6)0
Replies (6)
Laundro's replyOfficial
02 Jul 2020, 17:14Dear Cheryl,
Thank you for bringing this to our attention.
Please kindly note we have sent you an email on 26 June 2020 with regard to resolution to this matter. If you could please revert , we can close this matter off.
Regards,
The Laundro Team
Thank you for bringing this to our attention.
Please kindly note we have sent you an email on 26 June 2020 with regard to resolution to this matter. If you could please revert , we can close this matter off.
Regards,
The Laundro Team
Laundro's reply02 Jul 2020, 17:14
Official
Dear Cheryl,
Thank you for bringing this to our attention.
Please kindly note we have sent you an email on 26 June 2020 with regard to resolution to this matter. If you could please revert , we can close this matter off.
Regards,
The Laundro Team
Thank you for bringing this to our attention.
Please kindly note we have sent you an email on 26 June 2020 with regard to resolution to this matter. If you could please revert , we can close this matter off.
Regards,
The Laundro Team
's updateReviewer Update
19 Aug 2020, 10:19I have reverted ... You promised my refund - you said it was in process - still nothing! I've been blocked on your WhatsApp line too! Come on guys - just pay the refund!
's update19 Aug 2020, 10:19
Reviewer Update
I have reverted ... You promised my refund - you said it was in process - still nothing! I've been blocked on your WhatsApp line too! Come on guys - just pay the refund!
's updateReviewer Update
24 Aug 2020, 13:14Still I wait ...
's update24 Aug 2020, 13:14
Reviewer Update
Still I wait ...
's updateReviewer Update
09 Sept 2020, 13:13STILL NO REFUND ????
's update09 Sept 2020, 13:13
Reviewer Update
STILL NO REFUND ????
's updateReviewer Update
19 Sept 2020, 12:33STILL NO REFUND - why reply to my original review but still no refund?
***** & ******* essentially ...
Do you really want to do business with a company that is this *********?
Clearly I'll never receive a refund!
***** & ******* essentially ...
Do you really want to do business with a company that is this *********?
Clearly I'll never receive a refund!
's update19 Sept 2020, 12:33
Reviewer Update
STILL NO REFUND - why reply to my original review but still no refund?
***** & ******* essentially ...
Do you really want to do business with a company that is this *********?
Clearly I'll never receive a refund!
***** & ******* essentially ...
Do you really want to do business with a company that is this *********?
Clearly I'll never receive a refund!
's updateReviewer Update
11 Oct 2020, 16:49I think I have to resign myself to the fact that Laundro have effectively ****** my money... They're certainly never going to refund me... I don't think there was ever any intention to do so.
's update11 Oct 2020, 16:49
Reviewer Update
I think I have to resign myself to the fact that Laundro have effectively ****** my money... They're certainly never going to refund me... I don't think there was ever any intention to do so.