The worst service ever!

On Sunday 3 April, I took my washing machine motor to them for repairs. At the counter they ask me for a phone number and so i was told it was going to take 3 to 5 day's for the repair. On Wednesday doubt started to set in with the cell phone number i gave. So i took off at work to go and make sure. And so i went back to go and make sure that my number was correct. Upon arrival they said that they will go and check if it was ready, but it was not. So i again ask that they must just please check my number. Then i was told not to worry, because the part would be ready on Thursday 7 April at 3 o clock. That was all fine by me. So again on Thursday I had to take time off at work to go and collect my part. Then things got ugly. I was told that the part is still not done yet, and as I argued that I was told the day before what happened the more there was a blame game. All with smiles from their side. So once again i left it. On Friday I collected the part, and after I installed it, the motor turned to the wrong side. So on Saturday back AGAIN! So i was told to modify the wiring of my machine. This type service is unacceptable. Van Biljoens is costing me a great amount of money