So professional

Hi<br> <br> I went on line and ordered a stove element for my Defy stove. I gave them the details. They emailed back and said I probably ordered the wrong element. They asked for the dimensions and changed the order for me. I asked that they hold off on delivery as I was away from home and today It arrived and I installed it and am cooking a chicken. Thanks guys. <br> Seldom do I get such nice and professional service Thumbs UP !