1 reviews | Active since Apr 2018
Bad Service
Good day
My name is Johan Coetzee and I am deeply dissapointed in the Poor customer service .
On the 1 March 2018 , I have place an order to the vallue of R255.20 .
My order is for a Defy door rubber seal.
Mr Ryno Lu**** told me during a telephone conversation it will take 10 Working days to place that order with the Supplier.
But nothing happend. During Monday 14 March 2018 , I have phoned Mr Ryno Ludrick again , but sadly he informed that it would take another 10 working days to obtain the Defy door rubber seal.
Today is the 8 April 2018 and nothing ...!!!
Information Tax invoice no : 34289 Ref no : Lvb ********** 8Rl-18
Date 1March 2018
Tel *** **********
My personal oppion is Bad Service !!! I think Lategan & van Biljoens Appliances and Spares is not commited to customer service ...
I have paid for a Defy door rubber seal but , I have never recieved the door rubber seal....!!!
Lategan & van Biljoens is busy with a ****...!!!
Good Day Mr Coetzee,
We have just confirmed that the Gasket did arrive last week.
We apologise if no one has phoned you as yet.
We will get the Websales Department to get back to you on Monday, for any further arrangements.
Kind Regards
The LVB Team
Good Day Mr Coetzee,
We have just confirmed that the Gasket did arrive last week.
We apologise if no one has phoned you as yet.
We will get the Websales Department to get back to you on Monday, for any further arrangements.
Kind Regards
The LVB Team